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Privacy Policy

This Privacy Policy governs the manner in which 1clickVPN collects, uses, maintains and discloses information collected from users (each, a “User”) of the https://1clickvpn.net website (“Website”) and the 1clickVPN browser extension(s) (“Extension”). This privacy policy applies to the Website, the Extension, and all products and services offered by 1clickVPN (collectively, the “Services”).

1. Data Controller

For purposes of the General Data Protection Regulation (GDPR), 1clickVPN acts as the data controller with respect to Personal Data processed in connection with the Services.

2. Categories of Data We Process

We process the following categories of information:

2.1 Account and Contact Information

  • Name
  • Email address
  • Billing address
  • Account identifiers
  • Collected when you register, subscribe, or contact support.

    2.2 Payment and Financial Information

    For paid subscriptions:

  • Transaction records
  • Payment status
  • Subscription history
  • Limited billing metadata
  • Payment card details are processed by PCI-compliant third-party payment processors. We do not store full credit card numbers.

    2.3 Device and Technical Information

  • IP address
  • Approximate geographic region (derived from IP)
  • Browser type and version
  • Device model, operating system
  • Time zone
  • Connection diagnostics
  • Performance and crash logs
  • This data is necessary for service delivery and infrastructure security.

    2.4 Usage Data

    We collect limited operational metadata necessary to provide and maintain VPN functionality, such as:

  • Session timestamps
  • Server selection data
  • Connection duration
  • Diagnostic metrics
  • Feature interaction data
  • We do not use browsing activity for advertising profiling.
    Where feasible, usage data is aggregated or pseudonymized.

    2.5 Website Analytics

    Our Website may collect:

  • Pages visited
  • Referring URLs
  • Page interaction metrics
  • Session duration
  • This is used for analytics and service improvement.

    We collect and process certain pseudonymized or anonymized information regarding Users and their use of 1clickVPN, including: URLs visited and the URLs visited immediately prior to visiting our product; the time and date of those visits; a pseudonymized unique identifier associated with a User or device; an Internet Protocol address and the general location associated with it (e.g., country, city, ISO code, and zip or postal code), which is truncated or hashed where technically feasible; user agent data such as browser type, operating system, and device category (e.g., desktop or mobile); an HTTP response code indicating whether an HTTP request was successful; and aggregated, inferred demographic signals such as age range (e.g., 18–35) and gender, derived without reference to any directly identifying information. Where this information is shared with third-party analytics partners, it is anonymized prior to or upon transfer — stripped of any identifiers and unique numbers or codes associated with a User or device — and used solely for aggregated analytical purposes. Such partners do not receive data in a form that directly identifies any individual User. This data is used for analytics and service improvement.

    3. Data Minimization and VPN Commitment

    1clickVPN is designed to limit data processing to what is necessary for:

  • Service functionality
  • Network stability
  • Abuse prevention
  • Legal compliance
  • We do not use browsing activity for behavioral advertising.
    We do not build marketing profiles based on VPN traffic.

    4. How We Use Information

    We use Personal Data to:

  • Provide and maintain VPN services
  • Process payments
  • Authenticate users
  • Prevent fraud and abuse
  • Improve performance and reliability
  • Provide support
  • Comply with legal obligations
  • Aggregated or anonymized data may be used for analytics and service development.

    5. Data Retention

    We retain Personal Data only as long as necessary for:

  • Active subscription management
  • Legal compliance
  • Dispute resolution
  • Security monitoring
  • After retention periods expire, data is securely deleted or anonymized.

    6. Security Measures

    We implement appropriate safeguards including:

  • TLS encryption
  • Access control restrictions
  • Infrastructure monitoring
  • Secure server environments
  • Organizational data access policies
  • No method of internet transmission is 100% secure.

    7. Children’s Privacy

    Our Services are not directed to children under 13 (or higher minimum age where required by law). We do not knowingly collect personal data from children.

    8. Changes to This Policy

    We may update this Privacy Policy periodically. Updates will be posted with a revised effective date. Continued use of the Services constitutes acceptance of the updated policy.

    9. Contact Information

    If you have any questions, concerns, or feedback regarding this Privacy Policy, please do not hesitate to contact us. We value your privacy and are committed to addressing any concerns you may have.